Refund Policy

Return Policy

At Skillsetify, we’re more than just an educational platform—we’re a community committed to your personal and professional growth. We genuinely care about your journey and understand that investing in your future is a significant step. Your trust means the world to us, and we want you to feel confident and supported every step of the way.

Our Heartfelt Commitment to You

We pour our passion and expertise into creating digital training and coaching services that can truly make a difference in your life. We believe in the power of education to transform dreams into reality, and we’re honored you’ve chosen us to be part of your journey.

However, we also recognize that sometimes things don’t go as planned. If you find that our services aren’t meeting your expectations, we want to hear from you. Your happiness and success are our top priorities.

Understanding Our Return Policy

Due to the nature of digital products and services—like our online training courses and personalized coaching—once access has been granted or services have begun, traditional returns aren’t feasible. Yet, we deeply value your satisfaction and have crafted a fair policy to address your concerns.

For Extended Programs (Over One Month of Scheduled Training):

• Reach Out Within 30 Days: If you’re not completely satisfied, please email us at Support@skillsetify.com within 30 days from the start of your program. Share your thoughts and feelings with us—we’re here to listen and help.

• Fair Use Criteria: To be eligible for a refund, we kindly ask that you have not consumed more than 25% of the course content. This includes:

  • Watching recorded video sessions
  • Participating in live webinars
  • Accessing course materials (slides, documents, etc.)
  • Taking exams or quizzes

We believe that if our training isn’t the right fit for you, this realization typically happens early on—within the first quarter of the course. Our tracking systems help us understand your engagement level so we can process your request with care and accuracy.

Why These Guidelines Matter

Our return policy is designed with both compassion and practicality in mind. We sincerely want to assist those who aren’t fully satisfied, while also safeguarding the livelihoods of our dedicated team members who pour their hearts into creating these courses.

These guidelines help us prevent misuse of our services, ensuring that we can continue to offer high-quality education to students who are as committed as we are.

Your Feelings Matter to Us

Please know that we’re not just here to enforce policies—we’re here to build relationships. If you have reservations, concerns, or simply want to talk about your experience, we’re all ears. Your feedback isn’t just welcomed; it’s cherished. It helps us grow, improve, and serve you better.

Let’s Move Forward Together

We genuinely appreciate your understanding and trust. Thank you for being a part of the Skillsetify family. We’re excited about the possibility of continuing this journey with you, overcoming challenges, and celebrating successes together.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at Support@skillsetify.com. We’re here for you—today, tomorrow, and every step of the way.

With heartfelt gratitude,

The Skillsetify Team